Frequently asked questions

This Agreement was last modified on 18 December 2021

    • Battery Line
  • Processing time:  1-2 working days

    Shipping time:  The time for your item(s) to travel from our warehouse to your address.

    Delivery time = Processing time + Shipping time

  • You will receive shipping confirm email after we sent order to you. there is tracking number in email.

    You can track it on https://track.aftership.com or https://www.17track.net/en

  • To place your order, select the item(s) that you wish to purchase and add it to your shopping cart. Then, proceed to the checkout page where you must fill in your personal information and pay for the order. Make sure to double check that you have filled in your details correctly to ensure that you receive all the necessary info and that your order is delivered without any complications.

  • If you need any help, we strongly advise you to speak to one of our Customer Service advisers via our contact form in our website; we will be happy to assist you.

  • If you'd like to keep track of your orders and save your details, you might want to consider creating an account for convenience.

    Alternatively, you can select the guest checkout option which doesn't require you to create an account.